Informações de Entrega

Informações de Entrega

As ocorrências que envolvam eventuais trocas ou devoluções devem ser comunicadas via e-mail para > barbara@alimenty.com.br e/ou lucineide@alimenty.com.br ou então via fax (51) 3336-2686.

Os produtos não sofrem qualquer alteração em nosso Centro de Distribuição, enviamos ao cliente exatamente como foram produzidos e embalados.

Se ocorrer qualquer das hipóteses abaixo, declare no verso do conhecimento Rodoviário:

  • Embalagem (caixa padrão) aberta ou avariada;
  • Produtos avariados, quantidade e nome do fabricante;
  • Produtos em desacordo com o pedido;

Se, no entanto, os produtos forem recebido inadvertidamente, e constatada a ocorrência de uma ou mais hipóteses descritas acima, pela falta da declaração no verso do conhecimento Rodoviário não poderemos responsabilizar o TRANSPORTAR para o devido reembolso sendo de total responsabilidade do Cliente os eventuais prejuízos pela falta e/ou avarias dos produtos, etc.

Devolução por Desistência e/ou Cancelamento

Para devolver um produto por desistência e ou cancelamento, as seguintes condições deverão ser observadas:

  • O prazo para desistir da compra do produto é de até cinco dias corridos, a contar da data do recebimento;
  • O produto deverá ser encaminhado na embalagem original, sem indícios de uso, sem violação do lacre original do fabricante, acompanhado de nota fiscal de DEVOLUÇÃO, frete pago e todos os seus acessórios (produtos).
Queries: 54, Total time: 34.508 ms [By time] [By id] [By file]
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